Unable to get a signature for credit on your session log?
If you are unable to obtain a signature for the credits documented in your session record, you will need to provide documented verification along with the session record. To submit a session record with documented verification instead of a signature from your provider, you must:
- Document the details of Personal Sessions and Case Inquiries as fully as possible in the available Session Log.
- Instead of signing on session logs, indicate what type of documented verification is offered. For example, type “view email” instead of the signature for documented email verification.
- Acceptable documented verification of hours includes emails, invoices, and receipts.
- Any documented verification must include:
- The name and surname of the credit provider
- Date credit was received
- Type of credit received (i.e. personal session, individual case consultation, etc)
- Level of participant during receipt of credit
Please note that email exchanges coordinating a Session or Consultation are not documented verification that the Session or Consultation took place and will not be accepted. Email exchanges about Session or Inquiry that has already occurred will be accepted as verification.